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Engage. Act. Cut the cost of every conversation.
Kora is the customer engagement platform that does more than reply. It takes real actions, surfaces insights your team can use, and handles routine work so humans focus on what actually needs a person.
Engage customers where they already are
Meet people across the channels they use every day. WhatsApp and website chat are live now; more channels join the same engagement workspace as they launch.
Enterprise-ready messaging
Trusted infrastructure for serious customer engagement.
When you engage customers on WhatsApp, Kora uses Meta’s official Cloud API so your number, quality rating, and verification stay under your Meta Business portfolio.
How teams run engagement on Kora
Select a step to see what happens at that stage.
Channels online
Step 1- WhatsApp Cloud APIConnected
- Website chatbotConnected
- Messenger · Telegram · moreRoadmap
Engagement workspace ready
Built to act, not only answer
Reply when needed, take action when it matters, and give your team clear insight while lowering the human cost of every conversation.
Real actions in the flow
Book appointments, capture orders, run workflows, and qualify leads inside the conversation, not in a separate tool.
Insights your team can use
See what customers ask, which journeys convert, and where humans should step in, so decisions are based on real signals.
Lower human cost
Automate the repetitive load. Your people handle exceptions and high-value moments instead of every routine message.
Unified engagement inbox
Every conversation in one place. Assign to your team, or pause automation and take over the same thread.
Brand-guided replies
Set tone, language, policies, and fallbacks once. Kora stays on-brand across every channel.
Knowledge that drives answers
Upload FAQs, policies, and product facts so replies and actions stay accurate, not improvised.
Built for many kinds of business
Kora is a customer engagement platform that answers, acts, and reduces operational load. Shape journeys with chat, forms, automations, appointments, and order placement around how you already sell and support customers.
- Actions in conversation
- Team insights
- Lower human cost
- Automations & workflows
- Appointments & orders
- Lead qualification
Clinics & salons
Book from the chat
Answer questions with your knowledge and reply instructions, then let customers hold a slot against your real calendar and services.
Retail & e‑commerce
Show products and take orders
Guide shoppers in open chat, surface catalog items, and capture orders, with workflows for confirmations and follow-ups.
Agencies & services
Qualify and hand off
Use lead fields and rules to score interest, then route hot chats to the right teammate in the shared inbox.
Hospitality & venues
Answer fast, convert faster
Handle hours, menus, and policies from your knowledge base; trigger forms or automations for bookings and special requests.
Coaching & education
Structured or free-form
Run open conversations for discovery, or WhatsApp forms for intake, then book sessions when appointments are enabled.
Any customer-facing team
Customize the path
Mix open chat, flows, and workflows so routine steps stay automated while your team steps in when it matters.
Questions businesses ask
- What is Kora?
- Kora is a customer engagement platform for businesses of any kind: retail, clinics, agencies, hospitality, and more. It does more than reply: it takes actions, surfaces useful insight, and reduces the human cost of routine conversations while your team stays ready for what needs a person.
- Which channels work today?
- WhatsApp Business and website chat are live now. Every thread shares the same engagement workspace, prompt, and knowledge base.
- Are more platforms coming?
- Yes. Messenger, Instagram, Telegram, LINE, Viber, Botim, and additional channels are on the roadmap. Kora is built as an omnichannel engagement platform, not a WhatsApp-only tool.
- Can customers book appointments?
- Yes. When appointments are enabled for your workspace, the bot can check availability and book time on your calendar from the chat.
- What is included in the trial?
- The trial lasts 14 days with up to 100 messages, 1 WhatsApp number, and 1 website chatbot. You get the system prompt, inbox, and the business tools listed on this page.
- Is WhatsApp on the official Meta Cloud API?
- Yes. Kora connects WhatsApp through Meta’s official WhatsApp Cloud API, not a third-party SMS gateway. You authorize your own WhatsApp Business account in Meta’s flow, including Meta-verified Business profiles when Meta has approved them.
- Does Kora support multiple languages?
- Yes. This site can be viewed in English, Arabic, Urdu, Spanish, and French. Your bot can also be prompted to reply in the languages your customers use.
Engage more. Act faster. Spend less on routine work.
14 days and 100 messages to run a workspace that answers, acts, and frees your team for higher-value conversations.
